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Three elements to recognize if it is an opportunity to succeed:

1) Can you understand the frustration expressed during the conversation to identify the possible causes of the frustration?

2) Can you identify if you can offer some help from your knowledge, experiences, and expertise?

3) Can you effectively communicate your expertise to be understood as possible helpful solutions?

----Min Fang, July 10th of 2019


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Tuesday, October 30, 2018

10-30-2018 Some "not realistic" concerns from the Chinese community and More about JPM Chase Change

10-30-2018 Some "not realistic" concerns from the Chinese community and more about JPM Chase Change


This morning's broadcasting which is rumored still broadcasting in some radio channel somewhere if not NYC, it is announced that I am expected to be handsomely shopping-capable without cash or a credit card.

I heard it is broadcasted as, for in-store shopping, a cashier can discount me with the manager's instruction or with the store's security tape of me purchasing the item together with the receipt. I personally totally don't object this privilege if the store employee is willing to offer this privilege to me, but I promise I won't complain as well if the employee feels more comfortable to consult the store manager before relying on the store's security tape as well.

Also, I heard it is announced if anyone willing to offer me real estate treat, the General Attorney's office needed to be contacted because I won't be the person paying the rents, which would be obviously true enough before I finally receive my handsome yearly providing. And I won't hesitate to move-in once I receive the moving authorization letter from BHA or the General Attorney's office because it should be based on appropriate arrangement made to cover rents appropriately, but I won't move in with my chunks from my current residence because my current apartment should have already paid in full was the 2004's deal I remembered, and for over 50 years is what I heard of.

If I can get above privileges, I will be the happy one. "Not realistic" won't be my concern.

Ok, now is the confusion expressed about the blog article regarding JPM Chase change I wrote. Well, a technology person who participated that change in Lowell, MA has commented in this morning's broadcasting that he only recognizes the spreadsheet table is authentic true account for what happened, but not everything else. Those are too stretchy and don't make any sense.

Well, I started laughing when I heard this comment, obviously, I have not graduated from the MBA education yet. ( 09-07-2018 The Sweeping Change of Technology Upgrading in JPM Chase )

The link is the article this technology person complained about which was my effort to recall what happened in JPM Chase as an MBA student with a technology background, "doesn't make sense" stated the obvious that my blog article failed to communicate something clearly between "what to change"(the spreadsheet table) and "how to change" which was the change process that I did not participate as a manager but as a part of the human resource efforts. Some said it may be because I was not an employee who never participated in any town hall meetings organized by the tech management that were related to this changing process.

This blog article started off as my homework for course MBA503 Organizational Change, which emphasizes this change's impacts on the organization instead of the computer technology academically. In MBA, an organization's change always has "what need to change" and the change process of "how to change". In this article, I was recalling the JPM Chase's technology upgrading I participated from viewing it as a successful organizational change, not just some technology events.

I heard misunderstanding about this organizational change experience was mostly about how this change can increase business opportunities relates to enhancing computer security that I was invited to take a look at on July 1st of 2004. The answer is: Any security enhancement is a customer-order on security which needs to be fulfilled exactly as requested to achieve the objective of the highest level of security that technology can offer. If improving quality control on developing web applications or software is the necessity to enhance security on the network & information system, why not increase some business opportunities by offering customer-order web application(software) to improve business clients' experiences as well?


----October 30th, 2018